Learners Hurry Through eLearning?

by Leighanne 4/7/2008 3:53:00 AM

My husband was showing Activity Spice to another parent while watching our son take a karate class this week. She asked him – “Does this tool let you skip past the course? At my work they make me take eLearning and we all worked together to figure out how to skip each page.” That floored my husband. He’s an application developer by trade and embraces learning whenever he can find it. Finding out that not everyone wants to learn shattered an image he had.

We as designers and developers spend a lot of thought and energy creating a course that will provide the knowledge that professionals need to either improve their skill set or understand what their company needs them to understand. So why do people spend so much energy trying to skip past what we've designed? I'd love to hear some comments on this.

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4/9/2008 10:06:29 AM

Don Clark

So why do people spend so much energy trying to skip past what we've designed?
Good question.

Before beginning the learning, were the users aware of the value (to them personally/professionally) of the information about to be presented? Was there a Q/A session before and after the learning?

By trying to understand the users needs, and what they consider valuable, may help you in producing a more worthwhile learning tool.

If the users think the learning is valuable, they will be less likely to skip the content.

You should also do user tracking - to find out how they are using the tool. If they are skipping thru, ask them why - and let them respond anonymously (if they want) - so that they feel more comfortable to respond.

As a general rule - If the user has no imput into the learning, why would they think its right for them?

Don Clark

5/6/2008 2:41:02 PM

Dez

They skip through because they work in billable hours. Learning is an expense.

Poor quality is another reason. The last e-course I took also read out loud the printed words (sometimes adding a few more). The clicking places were not intuitive. By the second lesson, I was steaming. There were screens with nothing on them, the links to the PDFs booted me out of the course, the final exam link did nothing (no exam), but it recorded me as passing. I zoomed through pages and I told my fellow coworkers about the exam.

Dez

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